Question 1

_________ theory assumes that competency, autonomy, and relatedness influence our behavior and well-being.

Accepted Answer

A)   Acquired needs
B)   Self-determination
C)   Job characteristics
D)   Expectancy
E)   Herzberg's motivator-hygieneF) All of the above
G) A) and C)

Question 2

_______ involves putting more variety into a worker's job by combining specialized tasks of comparable difficulty.

Accepted Answer

A)   Job rotation
B)   Job enrichment
C)   Job enlargement
D)   Scientific management
E)   Vertical loadingF) A) and B)
G) A) and C)

Question 3

In intrinsic motivation, we give ourselves rewards like satisfaction and self-praise.

Accepted Answer

A) True 
 B)False

Question 4

Maslow's need hierarchy and Herzberg's motivator-hygiene theories are both examples of content theories.

Accepted Answer

A) True 
 B)False

Question 5

Intrinsic motivation is dependent on external factors.

Accepted Answer

A) True 
 B)False

Question 6

According to expectancy theory, a person's motivation will be highest when:

Accepted Answer

A)   Expectancy is high, but instrumentality is low
B)   Instrumentality is high, but valence is low
C)   Valence is high, but expectancy is low
D)   Expectancy, instrumentality, valence are all moderate
E)   Expectancy, instrumentality, valence are all highF) A) and B)
G) A) and C)

Question 7

A firm trained its customer service representatives who handled telephone inquiries to handle walk-in customers as well. The firm was engaging in ____.

Accepted Answer

A)   Job design
B)   Job enlargement
C)   Scientific management
D)   Job enrichment
E)   Job rotationF) B) and E)
G) A) and B)

Question 8

What is job crafting? How does it operate? Explain the effects of job crafting on employees.

Accepted Answer

Job crafting is defined as "the physical...

Question 9

Of the approaches to job design, the most recently evolved is:

Accepted Answer

A)   Job enlargement
B)   Job enrichment
C)   Job rotation
D)   Bottom-up
E)   I-dealsF) D) and E)
G) B) and D)

Question 10

The idea behind the job characteristics model is that:

Accepted Answer

A)   Core job characteristics lead directly to job outcomes
B)   Critical psychological states are the result of job outcomes
C)   Everyone has high growth needs strength
D)   The context satisfaction an employee feels is irrelevant
E)   Core job characteristics lead to critical psychological statesF) B) and D)
G) B) and C)

Question 11

According to Herzberg's motivator-hygiene theory, motivators are more frequently associated with the content of the task being performed.

Accepted Answer

A) True 
 B)False

Question 12

As the mother of two small children, Jen struggles to make ends meet on her minimum-wage job. After paying rent and child care expenses, there is sometimes not enough money left at the end of the month to pay the heating bill. More than once the family has gone without warmth on cold nights, and she and kids have gone to bed hungry. Which of the five basic needs is Jen struggling to meet?

Accepted Answer

A)   Safety
B)   Esteem
C)   Love
D)   Physiological
E)   Self-actualizationF) C) and D)
G) A) and E)

Question 13

Our self-efficacy is an example of a factor that influences:

Accepted Answer

A)   Our expectancies
B)   Our perceptions of instrumentality
C)   Our valences
D)   Our values
E)   Our outcomesF) B) and D)
G) B) and E)

Question 14

Job enlargement puts more variety into a worker's job.

Accepted Answer

A) True 
 B)False

Question 15

______ theory(ies)  of motivation revolve(s)  around the idea that employees' needs influence their motivation.

Accepted Answer

A)   Content
B)   Process
C)   Extrinsic
D)   Equity
E)   ExpectancyF) B) and C)
G) A) and C)

Question 16

Ken recently completed his MBA degree. He has received two job offers. Which of the following theories is most useful in predicting the choice that Ken will make?

Accepted Answer

A)   Expectancy theory
B)   Goal setting theory
C)   Behavior modification theory
D)   Equity theory
E)   Cognitive dissonance theoryF) B) and C)
G) A) and E)

Question 17

Explain equity theory. Explain how a manager would utilize this theory to motivate workers.

Accepted Answer

Equity theory is a model of motivation t...

Question 18

In XYZ hospital, members of the cleaning staff have begun to actively care for patients and their families. This is an example of:

Accepted Answer

A)   Job swapping
B)   Job crafting
C)   Scientific management
D)   Job rotation
E)   Job identityF) A) and B)
G) B) and E)

Question 19

Georgia, one of your employees, appears to be motivated by a high need for achievement. Therefore, as her manager, you should put her in charge of projects.

Accepted Answer

A) True 
 B)False

Question 20

People who want to control others and often manipulate people for their own gratification are described as:

Accepted Answer

A)   High in personal power
B)   High in institutional power
C)   High in need for affiliation
D)   High in need for achievement
E)   High in Theory XF) B) and E)
G) A) and B)

Exam 5: Foundations of Employee Motivation

_________ theory assumes that competency, autonomy, and relatedness influence our behavior and well-being.

Correct Answer
verified

Intrinsic motivation is dependent on external factors.

Correct Answer
verified

Our self-efficacy is an example of a factor that influences:

Correct Answer
verified

_______ involves putting more variety into a worker's job by combining specialized tasks of comparable difficulty.

Correct Answer
verified

Georgia, one of your employees, appears to be motivated by a high need for achievement. Therefore, as her manager, you should put her in charge of projects.

Correct Answer
verified

A firm trained its customer service representatives who handled telephone inquiries to handle walk-in customers as well. The firm was engaging in ____.

Correct Answer
verified

Ken recently completed his MBA degree. He has received two job offers. Which of the following theories is most useful in predicting the choice that Ken will make?

Correct Answer
verified

In intrinsic motivation, we give ourselves rewards like satisfaction and self-praise.

Correct Answer
verified

Correct Answer
verified

People who want to control others and often manipulate people for their own gratification are described as:

Correct Answer
verified

______ theory(ies) of motivation revolve(s) around the idea that employees' needs influence their motivation.

Correct Answer
verified

Job enlargement puts more variety into a worker's job.

Correct Answer
verified

What is job crafting? How does it operate? Explain the effects of job crafting on employees.

Correct Answer
verified
Job crafting is defined as "the physical...
View Answer

Maslow's need hierarchy and Herzberg's motivator-hygiene theories are both examples of content theories.

Correct Answer
verified

In XYZ hospital, members of the cleaning staff have begun to actively care for patients and their families. This is an example of:

Correct Answer
verified

Explain equity theory. Explain how a manager would utilize this theory to motivate workers.

Correct Answer
verified
Equity theory is a model of motivation t...
View Answer

According to Herzberg's motivator-hygiene theory, motivators are more frequently associated with the content of the task being performed.

Correct Answer
verified

The idea behind the job characteristics model is that:

Correct Answer
verified

According to expectancy theory, a person's motivation will be highest when:

Correct Answer
verified

Of the approaches to job design, the most recently evolved is:

Correct Answer
verified

Exam 5: Foundations of Employee Motivation

_________ theory assumes that competency, autonomy, and relatedness influence our behavior and well-being.

Correct AnswerverifiedShow Answer

Intrinsic motivation is dependent on external factors.

Correct AnswerverifiedShow Answer

Our self-efficacy is an example of a factor that influences:

Correct AnswerverifiedShow Answer

_______ involves putting more variety into a worker's job by combining specialized tasks of comparable difficulty.

Correct AnswerverifiedShow Answer

Georgia, one of your employees, appears to be motivated by a high need for achievement. Therefore, as her manager, you should put her in charge of projects.

Correct AnswerverifiedShow Answer

A firm trained its customer service representatives who handled telephone inquiries to handle walk-in customers as well. The firm was engaging in ____.

Correct AnswerverifiedShow Answer

Ken recently completed his MBA degree. He has received two job offers. Which of the following theories is most useful in predicting the choice that Ken will make?

Correct AnswerverifiedShow Answer

In intrinsic motivation, we give ourselves rewards like satisfaction and self-praise.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

People who want to control others and often manipulate people for their own gratification are described as:

Correct AnswerverifiedShow Answer

______ theory(ies) of motivation revolve(s) around the idea that employees' needs influence their motivation.

Correct AnswerverifiedShow Answer

Job enlargement puts more variety into a worker's job.

Correct AnswerverifiedShow Answer

What is job crafting? How does it operate? Explain the effects of job crafting on employees.

Correct AnswerverifiedJob crafting is defined as "the physical...View AnswerShow Answer

Maslow's need hierarchy and Herzberg's motivator-hygiene theories are both examples of content theories.

Correct AnswerverifiedShow Answer

In XYZ hospital, members of the cleaning staff have begun to actively care for patients and their families. This is an example of:

Correct AnswerverifiedShow Answer

Explain equity theory. Explain how a manager would utilize this theory to motivate workers.

Correct AnswerverifiedEquity theory is a model of motivation t...View AnswerShow Answer

According to Herzberg's motivator-hygiene theory, motivators are more frequently associated with the content of the task being performed.

Correct AnswerverifiedShow Answer

The idea behind the job characteristics model is that:

Correct AnswerverifiedShow Answer

According to expectancy theory, a person's motivation will be highest when:

Correct AnswerverifiedShow Answer

Of the approaches to job design, the most recently evolved is:

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
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Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Job crafting is defined as "the physical...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Equity theory is a model of motivation t...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified